Covid-19 Frequently Asked Questions

Last Updated: April 8, 2021

General

Is your dealership open?

Yes, we are Open for Business by appointment. We are an Essential Service and are here for you. We are updating our hours and posting them on the website.

Am I allowed inside?

Yes, we are open by appointment. No appointment, no problem! Just call us when you are outside and we will book you an appointment right away. When you arrive, please wait just into the front entrance where we will greet you and log your name and number for contact tracing. We control how many people are in our stores and where they can go.

Can I use the bathroom?

Yes, after you are greeted and logged

Are the employees wearing masks?

Yes, our employees all wear appropriate face coverings. We also have plexiglass up for added safety. 

 


Sales Department

Do I have to book an appointment?

No appointment, no problem! Just call us when you arrive and we’re happy to take care of you. We can book you an appointment right away. 

Is the showroom open?

Yes it is, by appointment only.

Are we still able to test drive the car – what is the process? Will you come with us? Will the car be sanitized

Yes you are. The process changes based on what Colour Zone we are in. Please call your Brand Specialist and they will let you know the current protocols.

Do you offer Video appointments?

We sure do! Please contact us and we’re happy to set it up.

Can you deliver the vehicle to our home?

Yes we can.

What’s the process with the lease return with Covid?

The process changes based on what Colour Zone we are in, but you always can just drop the vehicle off and put the key in the night box. We’ll take care of the rest.